Shipping policy
Fresco Atelier operates on a made-to-order model. Each piece is crafted after your order is placed, ensuring the highest standard of quality and intentionality.
Production Time Please allow 5–10 business days for production before your order ships. This is not a delay — it is the process of making your garment.
Shipping Times (after production)
- United States: 3–7 business days
- Canada & Australia: 7–14 business days
- United Kingdom: 7–14 business days
- Rest of World: 10–21 business days
Tracking You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Carriers We ship via USPS, DHL Express, and FedEx depending on your location and selected shipping method.
Customs & Duties International orders may be subject to customs duties and import taxes upon arrival. These charges are the responsibility of the recipient and are not included in your order total.
Address Accuracy Please ensure your shipping address is correct at the time of purchase. Fresco Atelier is not responsible for orders delivered to an incorrect address provided by the customer.
For shipping inquiries, contact support@frescoatelier.com.